Guides
How to inform your absence to the school
How to inform your absence from your next lesson STEP 1. Go to the school website and click on the "Login" button (top right corner of the screen): STEP 2. Log in to the Student's Portal with your Meridian username and your Meridian password: STEP 3. ...
How to find your Meridian School of English Certificate
STEP 1. Go to the school website and click on the "Login" button (top right corner of the screen): STEP 2. Log in to the Student's Portal with your Meridian username and your Meridian password: STEP 3. Click on the Student name (top right corner of ...
What to do if you forget your password
STEP 1. Go to the school website and click on the "Log in" button (top right corner of the screen): STEP 2. Click on “Forgot your password?”: STEP 3. Enter your registered personal email or Meridian email to receive a new password: Check your ...
How to find your discount from invited friends
DISCOUNT ON YOUR NEXT PAYMENT When a friend referred by you books a monthly subscription for their child, you get a digital coupon for 50% off your next payment. The coupon will be applied automatically. You can use up to 2 coupons a month. If you ...
How to invite your friends to the school and get discounts on your future payments
DISCOUNT ON YOUR NEXT PAYMENT When a friend referred by you books a monthly subscription for their child, you get a digital coupon for 50% off your next payment. The coupon will be applied automatically. You can use up to 2 coupons a month. If you ...
How to cancel your monthly subscription
Reminder: It is possible to cancel your monthly subscription anytime BUT it is not possibile to cancel 7 days before the auto-renewal date. For more information, you can click here to review the relevant T&C on Cancellation and Refunds. How to cancel ...
How to change your payment method
STEP 1. Go to the school website and click on the "Login" button (top right corner of the screen): STEP 2. Log in to the Student's Portal with your Meridian username and your Meridian password: STEP 3. Click on the Student name (top right corner of ...
How to join your class
Before following the guide, make sure to: Download Microsoft Teams on your computer. Log in to Microsoft Teams with your Meridian username and your Meridian password: (If you already have another account signed in to Microsoft Teams, click here.) How ...
How to contact Customer Support Team for live support
If you need real-time assistance, please use the "Live Chat" feature on the school website. Even if you don't speak English, do not worry, you can ask questions in your native language and the site will automatically translate your messages into ...
How to log in with your Meridian account if you are already a Teams user
If you are not logged in with your @meridianenglish.com account on Microsoft Teams, please follow the guide below. STEP 1: Click on your profile picture in Microsoft Teams (top right corner of the screen): STEP 2: Click on "Sign out": STEP 3: Click ...
How to download Microsoft Teams
Before reading the guide, be sure to have the basic requirements to download Microsoft Teams: Device Requirements to download Microsoft Teams - PC, Laptop or iPad (latest OS version) - Minimum upload speed: 5 Mbps To test your router speed, you can ...
How to test your device on Microsoft Teams
STEP 1. Open your Microsoft Teams account. STEP 2. Click the 3 dots next to your profile picture (top right corner): STEP 3: Click on "Settings": STEP 4: Click on "Devices": STEP 5: Click on "Make a test call": STEP 6: Follow the Microsoft Teams ...